Your personal data matters deeply to us at Pubet. This policy clearly outlines what information we collect, why we collect it, and how it is kept secure.
Pubet believes your data belongs to you alone. We collect only what is needed — nothing more. We use it only for the purposes we have committed to — nothing else. This privacy policy is written in plain Bengali so no one is left confused.
If you have any questions after reading this page, reach out to our support team directly — we'll explain everything in Bangla. By using the Pubet website or app, you are considered to have agreed to this policy.
6 core privacy principles Pubet follows to protect your data
Every piece of your data — identity, payment details, gaming history — is stored with 256-bit SSL encryption. This is the same technology used by the world's leading banks. Your data on Pubet is just as secure as it would be at a bank.
Bank-grade securityPubet never sells your personal information to third parties under any circumstances. Using your data for advertisers, data brokers, or any commercial purpose is strictly prohibited.
Zero Data SalesView, correct, or request deletion of your data at any time. Pubet treats you as the owner of your data — not just a user.
Full controlPubet only collects the information it genuinely needs to provide its services. No unnecessary data is requested. Data minimization is one of our core principles.
Minimum WithdrawalAfter an account is closed, data is retained for up to 5 years to meet legal obligations, then permanently and automatically deleted.
Automatic DeletionPubet's privacy policy is built to European GDPR standards — the strictest data protection regulations in the world. Users in Bangladesh benefit from these same protections.
GDPR CompliantPubet collects different types of information at different stages. Here's a full breakdown:
Every piece of information Pubet collects has a specific purpose. No data is stored at random or kept on the off chance it might be useful later.
Pubet's servers are housed in internationally certified data centers with 24/7 physical and digital security.
Personal identity information is retained for the duration of your active account and for up to 5 years after closure. After that, it is permanently deleted.
Pubet does not sell your data to third parties for commercial purposes. However, certain information may need to be shared in the following limited circumstances:
Pubet uses cookies on its website and app. Cookies are small text files stored in your browser. They are harmless.
Cookies can be managed through your browser settings. Please note that disabling essential cookies may affect the platform's functionality.
You have important rights regarding your personal data. Pubet fully respects each of these rights:
Pubet is strictly for users aged 18 and above. Collecting data from anyone under 18 is prohibited and completely contrary to Pubet's policy.
If a parent discovers that their child has created a Pubet account without permission, please contact support immediately. The account will be closed without delay and any collected data will be deleted.
Pubet may update this privacy policy from time to time. For significant changes:
If you do not agree to the updated policy, you are free to close your account and withdraw your balance — no restrictions apply.
In the digital age, protecting personal data has become a matter of fundamental rights. Pubet— we don't treat this as just a legal obligation; we see it as our responsibility to our users.
Many people find KYC verification a hassle — taking a photo of their NID, submitting a selfie. But it's actually there to protect you. If someone tries to open a Pubet account using your name and mobile number, KYC will stop them.
Pubet's KYC process is fully digital — no need to share personal information over the phone or visit any office. Once you upload your photos, approval typically takes 15–30 minutes.
KYC documents are stored with the highest level of security. Pubet staff only view them once during verification — and even then, only within an encrypted environment. Your NID number and photos are never shared with any third party.
BKash, Nagad, and Rocket are so widely used in Bangladesh that many people don't think twice about the security of their payment details. But knowing how Pubet handles this information will give you even greater peace of mind.
When you make a deposit on Pubet via bKash, Pubet only stores the transaction amount and timestamp. Your bKash PIN and full mobile number are never saved in Pubet's systems. All communication between the payment gateway and bKash is fully encrypted.
Every bet, every game result — Pubet retains this data for several important reasons.
First, dispute resolution — if a game outcome is questioned, log files allow the truth to be established. Second, responsible gaming monitoring — if a user's playing patterns become concerning, the system can issue an alert. Third, maintaining these records for licensing authority audits is a legal requirement.
This information is never used against you — it works entirely in your favour.
Pubet will never ask for your password, OTP, or full payment details over the phone or by email. If anyone calls claiming to be from Pubet and asks for this information, it is a scam. Hang up immediately and report it to Pubet's official support.
All official communication from Pubet comes through one of two channels — email at support@pubet.world or in-app live chat. Be cautious of anyone claiming to represent Pubet through any other channel.
Despite every precaution, no technology system is completely impenetrable. In the event of a data security incident, Pubet will notify the licensing authority within 72 hours as required by law, and inform affected users as quickly as possible.
You will be informed of what happened, which data was affected, and what steps you can take to protect yourself. Transparency is a core principle at Pubet, and that applies here too.
To view, correct, or delete your personal data, email us: support@pubet.world — write "Data Request" in the subject line.
Related to the Privacy Policy Terms & Conditions and Responsible Gaming page as well.
Your privacy at Pubet is our highest priority. Start enjoying a completely secure gaming experience today.
For users aged 18 and above. Please gamble responsibly. Responsible Gaming